Frequently Asked Questions
How long does shipping take?
Estimated delivery times are shown during checkout. Delivery times may vary depending on the product, destination, carrier, and other factors outside our control.
How much does shipping cost?
Available shipping options and costs are displayed at checkout before you complete your purchase. Free shipping may be available on eligible orders.
How can I track my order?
Once tracking information becomes available, you’ll receive an email with your tracking details. Please allow some time for the carrier to update the tracking information.
Can I change or cancel my order?
Contact us as soon as possible if you need to change or cancel an order. We’ll do our best to help, but changes or cancellations cannot be guaranteed once an order has entered processing.
What if I receive a damaged or incorrect item?
Please contact us as soon as possible and include your order number, a description of the issue, and photos when applicable. We’ll review the situation and help with the next steps.
What is your return policy?
Return eligibility, timeframes, and instructions are explained in our Return & Refund Policy. Please review that policy before requesting a return.
Do you offer different sizes?
Available sizes vary by product. Please review the size options and any sizing information provided on the product page before ordering.
How can I contact Chiquito’s Collection?
Visit our Contact Us page and send us a message. We’ll be happy to assist you with questions about your order or our products.